By playing or downloading this game, Lawl New Era, you agree with this contract and all terms and conditions. Our game is rated for ages 18 and up, and we utilize active verification mechanisms (such as the Google Age Signals API). Players under the age of 18 will have restricted access ("Restricted Mode," with no access to chat). Full access to chat and social interactions is restricted to users with a verified age of 18 or older. By playing, you declare that you meet these criteria or have express permission from your parents.
We disclaim all warranties or conditions of any kind, whether express, implied, or statutory, including, without limitation, implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose. You agree that you are using this software at your own risk. We offer no guarantees regarding your data, character, items, game progress, or anything else. Any updates, rule changes, or content additions may alter game behavior, and such changes are to be expected. This software, the game, and all services are provided "as is". We do not guarantee the continuous, error-free, or secure operation of the software, the game, or your account.
We are not liable for any lost profits or special, incidental, or consequential damages arising from or related to the game, including, but not limited to, the loss of data, items, currency, accounts, or characters due to errors, system downtime, or gameplay adjustments.
We reserve the right to perform a rollback or reset, whether for an individual player, a specific server, or all servers, in cases including, but not limited to: bug abuse, server issues, testing features, or data inconsistencies.
By playing this game, you agree to its rules; violation of any rule may result in the loss of access to your account, the removal of your account, and the loss of access to all other services.
Account and Ecosystem Responsibility
You are solely and exclusively responsible for any action taken using your account, IP address, device identifier (UUID), or network. In the event that automation, cheating, or an infraction is detected, the account holder is presumed responsible. Claims regarding third-party use, false positives, or VPN usage do not exempt you from applicable penalties. Additional accounts used to circumvent punishments, illicitly transfer items, or manipulate the game economy will be treated collectively and banned en masse.
Rules
To ensure the game remains fair and enjoyable for our global player base, we have established the following rules. We reserve the right to prevent destructive, toxic, or unwanted behavior within the game, on Discord, in support channels, on the website, or in any related environment. Our moderation team uses human analysis to contextualize reports and apply fair sanctions. Prohibited behaviors include, but are not limited to:
1) Cheating
• Any bug discovered must be reported immediately via the official contact method, such as the email
[email protected].
• Exploiting errors in the game or related services.
• Using third-party software to play the game, including any form of automation, bots (especially in hunting areas), or tools that simulate human behavior or utilize inauthentic accounts.
• Manipulating the game client in any way.
2) Legal Issues and Illegal Content Moderation
• Sharing, trading, or advertising accounts. This includes offering your account to another person, accepting another player's account, or allowing others to use your account.
• Engaging in Real-Money Trading (RMT) involving accounts, items, currency, or in-game services.
• Attacking, harming, or disrupting the operation of any Lawl service, server, or related service.
• Hacking other player account data or personal information.
• Posting of serious content (such as crimes against minors, terrorism, racism, or incitement to suicide): will result in immediate and permanent removal, without the need for prior notice or a court order, and will be reported to the competent authorities.
• Posting of actionable offenses (such as slander, insults, and defamation): will result in content removal and sanctions against the offending user following formal notice or notification by the aggrieved party.
• Violating applicable laws or regulations.
3) Offenses committed via names or statements
• Names or statements containing references to brands, products, services, content unrelated to the game, or real-money trading.
• Names, statements, or conduct involving insults, harassment, racism, homophobia, hate speech, sexually suggestive/explicit content or general objectionable.
• Mockery, ridicule, jokes, or incitement of hatred regarding real-world tragedies, collective mourning, or disasters.
• Names or statements containing or representing religious or political views.
• Names or statements that support, incite, announce, or imply a rule violation.
• Sending spam and/or excessively repeating identical or similar statements, or using poorly formatted or nonsensical text.
4) Behavior, Reports, and Support
• Offensive statements, including but not limited to insults, drug-related content, harassment, or general objectionable.
• Disclosing other people's personal data (doxxing).
• Pretending to be member or representative of the staff of Lawl, or claim to have legal power over the game.
• Publishing clearly incorrect information or calling for a boycott against Lawl and its services.
• Intentionally providing false information in reports, bug reports, or support tickets. Mass false reporting intended to harm other players is strictly prohibited.
• Players with a history of accurate and consistent bug/cheat reporting may be admitted to the Sentinel Program, with their reports receiving priority in the moderation queue.
• Statements that contains or represents attempt to kick players from the server, claim that are you own the server or charging players to play the game.
5) Economy and Payment Refunds
• We do not sell random reward boxes (*loot boxes*) for real money. Users are fully aware of the specific items they are purchasing beforehand.
• All purchases are final and non-refundable. However, we may process a one-time, goodwill refund per account exclusively for unused gem purchases where the total balance remains fully intact.
• Forced payment cancellation, improper reversals, or initiating a bank/Google Play chargeback without first contacting official support will be considered financial fraud, resulting in the immediate and permanent removal of the account and all linked accounts.
Sanctions and Defense Procedures
Any violation or attempted violation of the rules will subject the account to the following escalating penalties, depending on severity and history:
1. Temporary chat mute;
2. Temporary suspension of the character and related accounts;
3. Permanent account ban, resulting in the loss of level, skills, attributes, inventory, outfits, data, and statistics, with no right to compensation.
Depending on the severity of the conduct, the penalty applied may not necessarily follow the escalating order above; suspension or a ban may be applied directly.
Accounts can be related to another by several factors, including but not limiting to your ip address, device identification (UUID), the actions you perform between your accounts or transferring money and items.
Contestation and Support:
The process for handling contests follows a specific procedure: notification of the infraction reason and a summary technical explanation (while preserving the confidentiality of raw logs and security mechanisms). In the event of a permanent ban, the user has the right to request a review by a human moderator within 15 calendar days. Repeatedly sending abusive messages, harassing staff members, or opening repetitive tickets will result in the immediate termination of support services.
Privacy Policy
The information we collect include:
1. Chat Messages: Every message sent in public or private channels is recorded for security, fraud prevention, and game environment maintenance purposes. Records are generally stored for 15 days and automatically deleted after that period. In cases involving the investigation of serious infractions, active reports, or legal/judicial demands, records MAY be retained for up to 2 years for evidentiary purposes. Access to this data occurs only when there is a justified need for human analysis.
2. Account Identification: Your Google account identifier for authentication, login, and security purposes.
3. Protection of Minors Data: In compliance with Google Play guidelines and data protection legislation (LGPD), we do not collect precise geolocation (GPS), intrusive identifiers (MAC/IMEI), or behavioral data for targeted advertising regarding underage users.
Changes to this document
We may update our Terms, Rules, and Privacy Policy as necessary. By playing the game, you agree to the content of this document. You will be notified within the game when a new version of this document becomes available. Changes made to this document take effect immediately upon publication.
